To Beau, Peter, Greg, Josh and everyone at Ballarat City Caravans. We thank you from the bottom of our hearts for the absolutely fantastic, professional, brilliant job you did on our badly damaged A Van Euro Star, our pride and joy, our home for 6 months a year.
We were devastated when we were told by another large caravan repairer/sales "You'll have to bring it in here for us to see it!" After dragging the badly damaged van through Ballarat, they didn't EVEN get of their bum to walk outside, just looked at a couple of photos I had, and passed the judgement that "Your van is a write off" they were most unhelpful and rude.
We called into BCC the next day WITHOUT the van, just to get a second opinion! I was told "You don't have to drag the van all the way in, we will come out and look at it".
Appointment was made to come to my farm and assess the damage. Exactly on time, Beau arrived, and that was the start of a very pleasant, professional friendship, they consulted with us on all aspects of the repair, explaining when there were hold ups, always had the time to talk about what was going on, never once "Put me off" or "Were too busy to talk" it was a pleasure to deal with them.
The finished job is a joy to behold, if it is possible, the van looks even better than it did when brand new, we are so "Over the moon".
I give you guys 6 Stars, 11 out of 10 and our sincerest gratitude for a fantastic job "Well done".
If anyone wants to get service or repairs done, I would whole heartedly recommend Ballarat City Caravans.